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E-commerce revenue attribution across five booking engines

Revenue was being double-counted across three third-party booking engines, and no one could say which channel actually drove a sale. Finance and marketing were reporting different numbers in every meeting.

ClientEcommerce · Fortune 500 retailer
PlatformMulti-site booking platform
Timeline4 weeks
ToolsGA4, GTM, Looker Studio

A Fortune 500 retailer was double-counting revenue across three third-party booking engines, and no one could say which channel actually drove a sale. Finance and marketing were reporting different numbers in every meeting.

The problem

Revenue was being double-counted across three third-party booking engines. Cross-domain tracking was misconfigured, and enhanced ecommerce events were inconsistent between booking engines. Finance and marketing were working from different numbers.

What I did

  • Rebuilt cross-domain tracking with consistent linker and referral-exclusion config across all five booking domains
  • Standardised the enhanced-ecommerce dataLayer across every engine
  • Consolidated everything into a single blended Looker Studio report
  • Validated revenue figures against backend booking data

The result

95%+match with bookings
1combined report, all sites
5booking engines unified
In the client’s words

“Finally, we can trust our numbers again.” — Head of Ecommerce

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